Accelerate Podcast with Andy Paul
February 10, 2017

How to Be Resilient in Sales. With Bridget Gleason. #378

Welcome to another Front Line Friday with my very special guest and honorary co-host, Bridget Gleason. On this week’s episode, Bridget and I discuss resilience, why you need it in sales, tips that help you develop it; ideas to lift your sights, such as tracking small victories; and the suggestion to help others reach their own objectives.

KEY TAKEAWAYS

[1:39] Have you had setbacks yet in 2017? Andy and Bridget discuss resilience. It is best developed through experience. The Japanese have a saying, “Fall seven times, get up eight.”

[3:05] Keep doing it. There is positive reinforcement from doing something hard. Make that next phone call, and the next, until you get some positive reinforcement.

[4:53] People who are resilient are not unemotional; they just find a way to put one foot in front of the other and keep at it, and they are persistent against that goal.

[5:52] Focus on small victories. Andy remembers teaching swimming lessons, where he learned the most important thing is to give people immediate success, and build on the success.

[6:46] Decide what the smallest unit of success for your daily tasks would be. Focus on that. A great phone conversation, or any goal you can set and meet. It starts a cycle of success.

[7:26] Bridget deliberately set achievable goals she would meet. Not easy, but ones she knew she could do. She wanted to reinforce, “I am a person who achieves the goals I set.”

[9:00] Andy’s boss used to ask him, “When’s the best time to go get an order? When you’ve just closed one!” Success encourages success. Teams will score twice in succession, in the rhythm.

[10:18] When you feel down, read something inspirational by anyone who inspires you. Bridget quoted from Devotion: Love and the Power of Small Steps, by Kim Nicol. Bridget looks until she finds what speaks to her. Keep words of wisdom in mind.

[14:41] Do something physical. Bridget accomplishes a run in the morning before she starts he workday. Take a walk in the middle of the day. It gives you energy. Get enough sleep.

[17:55] One way to lift yourself is to go help someone else, either someone who needs mentoring, or someone outside of work, where you can volunteer. You will get a boost.

[21:25] Being resilient means paying attention to yourself. If you are having a hard time, don’t ignore it; acknowledge it, and take corrective steps, as needed. Celebrate small wins. Go help someone else.

 

February 1, 2017

How to Make Your Own Game in Sales. And Win. With Chris Brogan. #370

Joining me on this episode of Accelerate! is my guest Chris Brogan, CEO of Owner Media Group (which provides skills for the modern entrepreneur), a highly sought-after professional speaker, and the New York Times bestselling author of nine books and counting, his latest being, Find Your Writing Voice.

KEY TAKEAWAYS

[1:54] Chris introduces his book coming out, called Make Your Own Game. The book has two sections. First is The Fast Book, for people who believe they are too busy to read. Second is The Real Book, for those who want it all.

[2:51] Make Your Own Game first teaches how to win a game, seeing it as story (who, what, and why you are playing), rules (how to play), and strategy (how to win). Second, it teaches how to create your own story, rules, and strategy.

[3:30] Some companies may say innovation is important, but then they retreat to, “That’s not the way we do it.” Innovation assumes risk, but proposes reward, and includes breaking out of the blue binder on the shelf.

[5:44] Chris tells how doing something extra on Facebook to connect, led to a third party’s offering him a business deal.

[6:33] There is a conflict in sales organizations between optimization of process and reporting through Big Data tools, and creating and nurturing human connections. Dashboards help, but people buy from people they know, like, and trust.

[10:31] It’s easy to see on social media what people’s interests are. Google your contact before your sales meeting. Find out what will help understand them better, and bond together.

[13:03] Your buyers are all involved in things outside the sale. There is great value in small talk. Chris would like to see it codified into systems. He admits to personally getting too familiar, too quickly, though.

[15:20] Teaching authenticity is like scripting improv.

[17:16] Andy suggests doing what you need, to be one percent better than the next guy. As the sales professional, you — not the price — are the first differentiation. Be your best you.

[18:44] Sales professionals need to spend more time learning about their clients and connecting to them. Uniquely human skills make the sale. Don’t show you are busy, show you are responsive to them.

[25:18] Sales is not about metric-driven methodologies. It’s about people. The biggest challenge in any sales organization is engaging with the prospect. It’s hard to put metrics on a sales rep’s ability to get others to ‘know, like, and trust’ them.

[29:47] Sales professionals, like most people, want to have a system. The sales challenge is to learn a really simple system to win the sale. Chris wants his book to help people with this, using self-permission.

January 18, 2017

Accelerate Your Success by Investing in Your Development. With Mike Weinberg. #358

Joining me for the third time on Accelerate! is my friend Mike Weinberg. He’s the author of two excellent books: New Sales. Simplified, and Sales Management. Simplified. Among the topics that Mike and I discuss are how salespeople can stop being commoditized and how you are responsible for your own development and success as a salesperson.

KEY TAKEAWAYS

[2:08] The biggest challenge facing salespeople today, is being commoditized, instead of being seen as value producers.

[3:12] Why it’s essential salespeople must view themselves as consultants, professional problem-solvers and value creators.

[5:20] Being responsive — which is crucial — does not require you to provide a proposal prematurely. Mike explains why.

[8:06] Take ownership of your sales process. Tell the client you need to meet with them for discovery, so the proposal will be relevant to them.

[11:17] Salespersons used to be mentored in their roles. Now, they are sent out untrained, with a quota.

[12:53] The customer is learning and growing faster than the seller. The buyer doesn’t need the seller for info — they are drowning in it. Provide value by consulting to their needs.

[15:09] Mike’s message: Listen to Andy’s podcasts and link to the guest content; buy the books, especially, Amp Up Your Sales, by Andy Paul, and watch your sales! Invest in yourself!

[19:43] Andy’s lesson: regardless of any training your company provides or fails to provide, you have responsibility for your success, and there are resources available all around you.

[21:03] It’s the top people who invest in themselves, and take responsibility for their individual development. Andy pays a coach, and joined a Mastermind group.

[21:40] Your prospect really is in a less-than-optimal situation. You can help them. If your motivation is to help the customer win, you’re going to win. Prospect them, by all means, with all you’ve got, and get in front of them for discovery.

[25:38] Phone and email outreach methods are still valuable. Don’t give in to people who say they aren’t. Use every channel that touches your client positively.

January 14, 2017

How You Can Accelerate Your Success in 2017. With Mark Hunter. #355

Welcome to Sales Kick-Off Week on Accelerate!

Joining me on Day Five of the Accelerate! 2017 Virtual Sales Kick-off Week is my guest Mark Hunter.

Mark Hunter is The Sales Hunter. He’s a keynote speaker, sales trainer and author of High-Profit Selling: Win the Sale Without Compromising on Price, and most recently, High-Profit Prospecting: Powerful Strategies to Find the Best Leads and Drive Breakthrough Sales Benefits.

On Day 6, this last day of our 2017 Virtual Sales Kick-off Meeting the focus is squarely on you. And the steps you can take to elevate your professionalism and performance in 2017.

In this episode, Mark lays out his challenges for sales professionals in 2017, including how to put together a personal development plan, how to develop the habit of curiosity, how to create purposeful personal goals, how to hold yourself accountable for achieving your personal goals and much much more.

Want to improve your sales performance in 2017? Start by investing half an hour to learn from Mark Hunter.

KEY TAKEAWAYS

[:54] Mark’s 2017 sales resolution is to spend more time with fewer prospects. Who do we prospect? Is a heartbeat enough of a qualification? Mark’s dog has not bought from him, yet.

[2:15] Mark wants social media be one-to-one communication. #SocialMediaWithoutSocialCommunityIsSocialStupidity

[4:50] The number one challenge facing salespeople is to know and accept that their most valuable asset is their time. Use tools to manage your time.

[7:41] Connect with three or four external peers to challenge and motivate each other, to get to the next level. Top performers associate with top performers.

[9:03] Every floor in a building is not the same. Move yourself to the next floor and find a whole level of new opportunities and relationships. It will change your paradigm.

[12:30] What can you do to improve yourself this month or quarter? What can you do to improve yourself over the next five-to-ten years? Mark’s goal is to read a book a week.

[12:51] To read a book a week, Mark will have to: 1) pick up his reading pace, 2) become more focused and retain what he reads, and 3) be able to cut out other activities from his time.

[14:40] Higher-achieving people, while they work out, are listening to podcasts, not to music, to better themselves.

[17:06] Disrupt You!, by Jay Samit, shows that things are changing, and there are incredible opportunities coming, if you open yourself to change, and take advantage of them.

[19:23] Ask your kids everyday, “What did you Google today?” We have to become more curious, and be methodical about it.

[22:50] Curiosity needs to build your knowledge. Have purposeful personal goals. What will you sacrifice to attain your goals? Have an accountability partner who will check in with you.

 

January 11, 2017

How You Can Quickly Engage and Connect with Your Buyers. With Jim Keenan. #352

Welcome to Sales Kick-Off Week on Accelerate!

Joining me on Day Three of the Accelerate! Virtual Sales Kick-off Week is my guest Jim Keenan.

Jim Keenan, (known to friends simply as Keenan) is the Sales Guy, an author, speaker, and consultant, who runs a burgeoning sales empire. You can find him online at ASalesGuy.com.

On Day Three of our 2017 Virtual Sales Kick-off Meeting, Keenan is focused on helping you become the best, and most productive, version of yourself in 2017.

In this episode, Keenan provides strategies to help you more quickly and effectively engage with your prospects; to teach you how to really focus on the needs of the prospects and how to build authentic relationships with your buyers that lead to orders.

Are you ready for some inspiration to take your game to the next level in 2017? Start today by listening to this episode now!

Key Takeaways

[1:15] Jim is a teacher at heart and an agitator, who loves change and motivation. He applies it all, in the world of sales and social, through his company and the online tools available.

[3:07] Jim does not want salespeople to worry about what might be ‘the big thing’ coming up. He wants people to ask themselves, where is their greatest opportunity for growth as a salesperson, within their industry, space, and product set.

[3:56] Some of the important concerns of salespeople are being able to connect with buyers, manage their own time, and master all the tools at their disposal.

[5:02] Engagement doesn’t come from a tool. It is difficult, and is becoming more so, as more of your competitors try to engage your prospects. It’s an attention war.

[7:35] Authenticity is the key factor. Authenticity says you are being real, and intellectually and emotionally honest. It isn’t manipulation. It puts the prospect’s needs first.

[11:59] Remove yourself from the equation. When you reach out to a prospect, offer value to them, do not ask for yourself. This requires research, to know what help they need.

[14:01] When you’re authentically committed to their end result, engagement is easier. If you know nothing about their business, they will see you cannot help them.

[15:25] You know that you’re a brilliant salesperson, if a company would hire you, for your expertise, as a consultant to solve the problems in their company that your product solves.

[18:28] The best salespeople are Renaissance people, with a vast knowledge of all kinds of stuff, that they can pull out in the sale, that enhances the conversation.

[21:43] As a salesperson, don’t let your quota be your goal. Own your job. Build over your quota, and include personal mastery and development goals. Plan and calendar how and when to execute your revenue goals and mastery goals.

[23:57] Write down your planned steps. Reverse-engineer them to your goals. Will the things you wrote down get you to the numbers in your goal? If not, re-work them, until you come up with executable steps that will hit your goals.

[29:58] Sales managers need to start focusing on their team as individuals, not on the revenue numbers. Ask, where is my team in relation to the success factors they need? Then build a coaching plan for each representative.

January 6, 2017

How to Get Motivated for 2017 (and beyond.) With Bridget Gleason. #348

Welcome to the year’s first episode of Front Line Friday with my remarkable guest, Bridget Gleason. On this week’s episode, Bridget and I discuss, among other topics, looking forward to the new challenges of the new year, how motivation — the why — underlies all action, great principles we’ve picked up from books we’ve read, and  what managers need to know about their team members to help them succeed in 2017.

December 30, 2016

How to Reflect on the End of the Year and a New Start. With Bridget Gleason. #343

Welcome to another Front Line Friday with my remarkable guest, Bridget Gleason. On this week’s episode, Bridget and I discuss, among other topics, Bridget’s exciting new position, what to do about end of the year reflections, things that are really important, and determining what to do better next year.

December 27, 2016

How to Power Down Stress to Power Up Your Business. With Robert Mallon and Bill Watkins. #340

Joining me on this episode of Accelerate! are my guests Robert Mallon and Bill Watkins. They are the Founders of the Rusty Lion Academy. Among the many topics that Robert, Bill, and I discuss are, their experiences that brought them to coaching, how physical neglect leads to burnout, and how procrastination and hesitation block success (and how to power through these negative behaviors.)

October 19, 2016

How Sales Needs to Start Learning (and Not Wait to Be Trained.) With John Barrows. #283

Joining me on this entertaining episode of Accelerate! is John Barrows, a leading sales trainer for tech companies. Among the many topics John and I discuss are why sales reps have to take responsibility for their own development and why they shouldn’t wait for sales training to get better, John’s “Rule of 1%”, strategies for sales reps to improve their active listening skills, steps reps should take to elevate their demo and presentation skills and much, much more. This is a must listen episode!

October 15, 2016

How To Get Ahead by Thinking Bigger. With Patrick Schwerdtfeger. #280

Joining me on this episode is Patrick Schwerdtfeger, a motivational speaker and leading authority on global business trends including big data, demographic forecasting and the social media revolution. He’s also the author of several books including the award winning, Marketing Shortcuts for the Self-Employed. We’re talking about self-improvement and how to position yourself for success in your career and in life. Among the many topics Patrick and I discuss are what it means to have a growth mindset and why having one is critical to your success, how living up to our potential is an ongoing dynamic process, and how intentional immersion is essential to rapid skill acquisition.