Take a Simple Step to Create a Good First Perception
Providing a personal sales experience for your customers is an important element in winning orders. Integrating a human touch into your sales and customer service processes directly affects how your prospects and customers perceive and engage with your company. And, in turn, has an impact on your sales and profits.
Having your company’s phone answered by an auto-attendant or voice recording is not the way to create that good perception. In fact, you are communicating just the opposite message to your prospect and customer: “Your phone call was not important enough for us to actually answer it.”
Read on to learn the bad things happen when a live person does not answer calls to sales. And the simple step you can take to change that.