Inside Sales

All in-bound phone calls to sales and customer support must be answered by a live person. I want to see a show of hands from those of you reading this eBook. Raise your hand if you, when you’re a customer, enjoy using an automated phone system when you call a company...

Take Advantage of the “Telephone Effect” A lot has been recently written about the power of stories in selling. The power of stories to communicate context and value is undeniable, if they are used correctly. The effective use of stories requires you to remember that...