Aligning Solutions and Services to Elevate Customer Success. With Dave Blake.

Dave Blake is the founder and CEO of ClientSuccess, a platform that helps Customer Success team proactively manage, retain and grow their existing customer base. In this episode, Dave talks about the role CS teams play in retaining customers, opening doors to up-selling, and minimizing the churn among subscribers. Among the topics we discuss are: The important differences between Client …

On Accelerate! Now: Episode 139 with Micheline Nijmeh. Improving Sales Team Productivity.

Micheline Nijmeh is the Chief Marketing Officer (CMO) at LiveHive, a unified Sales Acceleration Platform that delivers enhanced sales team productivity, email effectiveness, and follow-up through automation and engagement analytics. Among the sales productivity topics Micheline and I discuss are: What forces are shifting the balance between inside sales and field sales positions? What necessary sales disciplines have slipped in recent times …

On Accelerate! Now: Episode 87 with Aaron Ross. From Impossible to Inevitable: How Hyper-Growth Companies Create Predictable Revenue

In this episode, Aaron Ross, discusses the lessons that sales leaders have learned about building a predictable revenue machine since the publication of his best-selling book, Predictable Revenue.  He has captured many these lessons in case studies contained in his new book (written with co-author Jason Lemkin), From Impossible to Inevitable: How Hyper-Growth Companies Create Predictable Revenue. In this information-packed …