Josiane Feigon is a sales futurist and the founder of TeleSmart Communications. She is the author of Smart Sales Manager: The Ultimate Playbook for Building and Running a High-Performance Inside Sales Team. For the past 11 years, Josiane has written and published sales trends reports that lay out the significant macro trends that will transform sales, and business, in the near future. In this episode, Josiane and I discuss the latest trends that will begin to transform how we sell in 2016.
- 10 must-have skills sales reps need to be successful in inside sales.
- What is a No-Po and why can’t sales and marketing avoid them?
- What sales reps need to do to stay relevant to their customers (and avoid being replaced by automation)
- Why true authority will be defined by knowledge and merit, not title.